This legal notice regulates the use of the Internet portal service of www.hotelveintiuno.com owned by the company MANDARIN HOTELES S.L.

Nombre del dominio: www.hotelveintiuno.com
Denominación Social: MANDARIN HOTELES S.L.
Nombre Comercial: Hotel Veintiuno
Domicilio Social: C/ ESPIRITU SANTO, 21, 35001 LAS PALMAS DE GRAN CANARIA
CIF: B02945855
Teléfono: 683 369 723
Correo electrónico: team@hotelveintiuno.com

In accordance with the provisions of the Organic Law on the Protection of Personal Data (LOPD), the person in charge of the website informs all users of the website who provide or are going to provide their personal data, that these will be treated with the purpose of management and control of contractual relationships, as well as for the activity of advertising or commercial prospecting about our products and services.

Who is responsible for the processing of your personal data?

Company: MANDARIN HOTELES S.L.
NIF: B02945855
Address: C/ ESPIRITU SANTO, 21, 35001 LAS PALMAS DE GRAN CANARIA
Phone: 683 369 723
Email: team@hotelveintiuno.com

For what purpose do we process your personal data?
The Controller processes your personal data for the purpose of managing and controlling contractual relationships, as well as for advertising or commercial prospecting activities on our products and services.

How long will we keep your data?
The personal data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with legal obligations.

What is the legitimacy for the processing of your personal data?
The legal basis for the processing of your data is your unequivocal consent.

Who are the recipients of your personal data?
No data will be transferred to third parties, except legal obligation.

What are your rights when you provide us with your data?
Anyone has the right to obtain confirmation as to whether or not we are processing personal data that concerns them.

Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, the interested parties may oppose to the processing of your data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
To exercise any of these rights, you can contact us through the means of contact provided by the Responsible.

All the data requested through the website is mandatory, since it is necessary for the provision of an optimal service to the user. In the event that all the data is not provided, the provider does not guarantee that the information and services provided are fully adjusted to your needs.

Similarly, the user may unsubscribe from any of the subscription services provided by clicking on the unsubscribe section of all emails sent by the provider.

In the same way, the provider has adopted all the necessary technical and organizational measures to guarantee the security and integrity of the personal data it processes, as well as to prevent its loss, alteration and/or access by unauthorized third parties.

USE OF COOKIES

A cookie is a file that is downloaded to your computer when accessing certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way in which you use your equipment, they can be used to recognize to user.

Cookies used for any of the following purposes are exempt from compliance with the obligations established in article 22.2 of Law 34/2002 LSSICE:

* Criterion A: Only allow communication between the user's equipment and the network.
* Criterion B: Strictly provide a service expressly requested by the user.

That is, among the excepted cookies would be those whose purpose is:

* "User input" cookies
* User identification or authentication cookies (session only)
* User security cookies
* Media player session cookies
* Session cookies for load balancing
* User interface customization cookies
* Plug-in cookies for sharing social content

In the case of Criterion B, the cookie that offers a service of the information society would have to meet the following two conditions:
* that the cookie is necessary to provide a specific functionality to the user (or subscriber): if the cookies do not work, the functionality will not be provided
* the functionality has been explicitly requested by the user (or subscriber), as part of an information society service

In the event that this website uses cookies that are not excluded from the scope of application of this legal regulation, it will use a two-layer information system.

In the first layer, it will show the essential information about the existence of cookies, whether they are their own or from third parties and the purposes of the cookies used, as well as the ways of giving consent.

In the second layer, it would inform about what cookies are and what they are used for, the types of cookies used and their purpose, as well as how to deactivate or eliminate the stated cookies through the functionalities provided by the publisher, the tools provided by the browser or the terminal or through the common platforms that may exist, for this purpose or, where appropriate, the form of revocation of the consent already given. Also in this second layer, it will offer information on the identification of the person who uses the cookies, that is, if the information obtained by the cookies is processed only by the editor and/or also by third parties. With the identification of those with whom you have contracted or whose services you have decided to integrate the editor.

IP ADDRESSES

The website servers may automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity file that allows the subsequent processing of the data in order to obtain solely statistical measurements that allow knowing the number of page impressions, the number of visits made to web services, the order of visits, the point of access, etc.

SECURITY

The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all in order to prevent unauthorized access to data. To achieve these purposes, the user/client accepts that the provider obtain data for the purposes of the corresponding authentication of access controls.

Any process that involves the introduction of personal data of a high nature (health, ideology,...) will always be transmitted through a secure communication protocol (https://...) with an SSL certificate, in such a way that no third party has access to the information transmitted. electronically.