To amend your booking, your amendment request must be submitted by email to firstname.lastname@example.org.
A booking can be withdrawn/cancelled before the date chosen. To withdraw/cancel your booking, your withdrawal/cancellation request must be submitted by email to email@example.com.
The Cancellation Policy is subject to the following terms and conditions:
In the case that the booking is withdrawn or cancelled within a term of over twenty-four (24) hours before the starting date of the stay booked, the payment of your reservation will not will be charged to your bank card.
In the case that the booking is withdrawn or cancelled within a term shorter than twenty-four (24) hours before the starting date of the stay booked, that the booking is withdrawn or cancelled on the same day of the starting date of the stay booked or you fail to turn up in the hotel on the said date and you have not previously reported your withdrawal or cancellation, no reimbursement shall apply.
The said amounts are those generally shown, without affecting any exceptional rates that may apply, such as those that are considered as "non-reimbursable" rates. Therefore, the costs for the cancellation or for the previous amendment of the booking shall be stated in the specific terms and conditions of the rate booked. In general, unless specific conditions are published for certain special rates, in the case of non-refundable rates, the amount of the reservation will not be refunded in any case, regardless of the notice period of cancellation or cancellation.
In the case that the payment is made using a credit card, the reimbursement shall be made to the issuing entity of your card within a term of five (5) working days after the appropriateness of the reimbursement has been verified.
In accordance with the provisions of Section 103 l) of the Spanish Royal Decree "Real Decreto Legislativo 1/2007", of 16 November, which approves the Recast Text of the Spanish General Act for the Defense of Consumers and Users, as well as pursuant to any other Spanish supplementary laws, the right of withdrawal shall not be applicable to the Contract with consumers-users for the provision of accommodation services for purposes other than the use of premises for housing purposes, the transportation of goods, the rental of vehicles, food or services related to entertainment activities, in the case that the contracts establish a specific date or period of performance.
Publish date: 04/04/2018